PRIVACY
1. Purpose of the policy
This Privacy Policy reflects the transparency commitment of Black Hill Industries SARL – BHI Distribution.
It describes our practices regarding the collection, use, and confidentiality of your personal data, and informs you about the conditions under which we, as data controller, process your information.
This policy supplements the information provided when you share data with us through the website www.bhidistribution.eu (for example: browsing, contact form, newsletter subscription) or by phone, whether you are a customer or a prospect.
For any questions, please contact us at: info@bhidistribution.eu | Tel.: +33 6 38 91 23 70.
2. What is personal data?
According to the General Data Protection Regulation (GDPR), “personal data” means any information relating to an identified or identifiable natural person, such as name, address, email, phone number, online identifiers or browsing data.
3. Why do we collect your data?
The information we collect allows us to respond to your requests via the contact form or by phone, to send you, if you consent, information or newsletters about our products and services, to improve the operation and security of our website, to produce audience and traffic statistics, and to comply with our legal and regulatory obligations.
Your data is only used for specific, explicit and legitimate purposes, based on your consent (newsletter, non-essential cookies), our legitimate interests (site security, user experience improvement, limited B2B outreach), or our legal obligations (log retention, management of GDPR-related rights requests).
4. What data is collected?
We only collect relevant and necessary data: identification and contact data (name, surname, email, phone number, company, message submitted via forms), communication data (newsletter subscription preferences), technical data (IP address, browser type, pages visited, duration of visit) and cookies (see § 7).
We do not collect any sensitive data within the meaning of the GDPR.
5. Who receives your data?
The recipients of your data are the internal teams of Black Hill Industries SARL – BHI Distribution, in charge of administrative, technical and commercial management, our technical service providers (hosting, maintenance), and competent authorities if legally required.
Your data is never sold.
6. Hosting of data
The site is hosted by:
Gandi SAS, Simplified Joint Stock Company with share capital of €2,300,000
Head office: 63-65 boulevard Masséna, 75013 Paris, France
RCS Paris 423 093 459 – VAT FR81423093459
Tel.: +33 (0)1 70 37 76 61
Website: www.gandi.net
All data is processed and hosted within the European Union.
7. Cookies policy
We use different types of cookies: strictly necessary cookies essential for the operation of the site, analytics cookies (for example Google Analytics) to measure audience and statistics, and third-party cookies related to embedded content such as videos or social networks.
When you first visit the site, a banner allows you to accept, refuse, or configure the use of non-essential cookies. You can change your preferences at any time in your browser settings.
Cookies are retained for a maximum of 13 months.
8. Data retention
Data collected through forms is retained for three years after the last contact. Cookies are retained for a maximum of 13 months. Technical logs are retained for 12 months.
9. Your rights
Under the GDPR, you have the right to access, rectify and erase your data. You may also exercise the right to object, restrict processing, request portability, withdraw your consent, give instructions regarding the fate of your data after death, and lodge a complaint with the CNIL: www.cnil.fr.
To exercise your rights, contact: info@bhidistribution.eu.
10. Security
We implement appropriate technical and organizational measures such as secure hosting, restricted access and backups to protect your data.
11. Changes to the policy
We reserve the right to update this policy to reflect changes in legislation or practices. Any updates will be published on this page.